Bath Leasehold Management comprises a close-knit team of ambitious highly experienced property professionals who share a unified vision as to how the business delivers its services. Acutely aware of the negative connotations associated with the property management sector, the team are driven by providing a radically different proposition that puts the clients’ interests at the heart of the company.
Recognising that commercial success stems from maintaining long-term client relationships, trust and transparency feature strongly in the ethos of Bath Leasehold Management. Operating from offices in central Bath, the responsibilities of each team member are clearly defined, but synchronised with each other to ensure projects are delivered without exception.
Managing Director
Passionate and entrepreneurial in equal measure, Sarah’s experience of the property market gives her the necessary insights to run the company in accord with her vision to create a reputable, ethical and reliable brand. Not words often associated with managing agents, but these are the values that she has instilled into the very fabric of Bath Leasehold Management. Sarah’s steely determination is another facet of her professional persona which contributes significantly to the company’s culture and philosophy.
Operations Manager
Nikki joined Bath Leasehold Management in November 2022. Highly experienced in the sector and well-known in the Bath property scene, Nikki is highly experienced and adds a touch of dynamism and leadership to the company. She has worked in the industry for thirty-five years, including a twenty-year stint in New Zealand managing large shopping centres and retail, commercial, and residential units. Moving back to the UK, to Bath nine years ago, Nikki has been employed in a variety of executive roles, including managing leasehold and freehold properties, large estates, and commercial units. She has already proved to be a significant asset to the company, where her honesty, integrity, empathy, and strong work ethic have been noted by our clients.
Business Manager
With a career in managing and marketing a significant portfolio of holiday apartments in the Southwest, Olivia has exceptional project management and problem-solving skills, which have proved invaluable within her Operations Support position. Hardworking and tenacious, Olivia is highly focused on assisting leaseholds to maximise the benefits of working in partnership with Bath Leasehold Management to ensure their properties are managed and maintained efficiently. Having worked in association with BLM for some years, Olivia has a comprehensive appreciation of the sector and the relationships between ourselves and our clients.
Olivia is a proud Bathonian and loves living in the city and also has a First-Class Honours degree in Business Management and German.
Property Manager
Highly experienced with a background in all facets of residential management, Jack joined the team in 2023 as Property Manager with responsibility for some of our leading block clients. He brings with him a wealth of experience and knowledge with regard to proactively managing client requirements and supplier schedules. His operational and organisational skills ensure that all properties meet their legislative obligations and that even the most complex maintenance projects are undertaken and completed in a smooth and timely manner. Jack’s professionalism and attention to detail have already proved to be an asset to the team, and he plays an increasingly vital role in the company.
On a personal level, Jack has lived in Bath since childhood and has two young boys; he is also a passionate Liverpool fan.
Property Manager
Holly is a dynamic and accomplished professional with a wealth of experience in property management and investments. Her strategic approach and keen eye for detail have consistently driven successful outcomes in her ventures. Throughout her career, Holly has demonstrated exceptional leadership and organizational skills. She has a proven track record of managing businesses effectively, ensuring they operate smoothly and efficiently. Her ability to oversee complex operations and make sound decisions has been pivotal to her success. Her approachable demeanour and ability to connect with others create an inclusive and positive environment wherever she goes. Holly's enthusiasm and genuine interest in people foster strong relationships and collaborations.
Property Manager
Fleur is a dedicated professional with a knack for exceptional customer service and effective communication, developed through her career in hospitality management. She focuses on creating positive experiences for clients, always striving to meet their needs with understanding and efficiency. Her confidence and ability to learn make her a trusted go-to for resolving issues and building strong relationships. Her friendly and approachable nature contributes positively to any team she joins. With her diverse skills and engaging personality, Fleur is a valuable member of any industry. Her commitment to her work and passion for excellence continue to contribute to her growth and the growth of those around her.
Property Manager
Creating and maintaining a solid administrative platform is a prerequisite for any successful business, especially in the property management sector. Thankfully, Kalantha is both meticulous and organised when dealing with the myriad of invoices, contracts, utility accounts and insurance policies which descend on her desk. Her unflappable character and attention to detail are both central to the operational function of the business. In a previous life, Kalantha was a professional dancer for seven years who travelled the world extensively.
Service Team Manager
Kelly is a welcomed addition to the Bath Leasehold Team. Joining in June 2024 Kelly has used her past skills in construction to help lead the newly developed BLM Service Team. Ensuring that matters of compliance and Health & Safety are organised efficiently and effectively with directors and leaseholders as and where required. Kelly takes pride in her role and her organisation skills and friendly disposition ensure that contractors and clients are engaged proactively and kept well informed for service visit requirements. Kelly lives in Bath and enjoys spending time with her family and friends.
Accounts Support
Charlotte occupies a pivotal role in the business as she is part of the finance team that ensures all our client accounts are maintained and balanced and that properties are funded in accordance with their respective leases. As one might expect, Charlotte is highly organised and possesses exceptional communication skills, both of which are fundamental to her position.
Working remotely, Charlotte has spent most of her life on the coast in Nort Devon and enjoys the variety of her role acting as a financial conduit between the company, our clients and suppliers.
She has recently introduced a gorgeous Jack Russell puppy into her family!